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Privacy Policy

Effective Date: June 1, 2025

 

At Strength N Strides: Mental Health Services LLC , your privacy is a top priority. This Privacy Policy explains how we collect, use, store, and protect your personal and health information in accordance with applicable laws and ethical standards, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

 

1. Information We Collect

 

We may collect the following types of information:

 

Personal Information

  • Name, address, phone number, email address

  • Date of birth and emergency contact information

  • Insurance and billing details

 

Health Information (Protected Health Information – PHI)

  • Medical and mental health history

  • Treatment plans, session notes, and progress records

  • Information shared during therapy sessions

 

Technical Information (if applicable)

  • IP address, browser type, and device information (for website use)

  • Cookies and usage data if you interact with our website

 

2. How We Use Your Information

 

We use your information to:

  • Provide therapeutic services and treatment

  • Communicate with you about appointments and care

  • Process billing and insurance claims

  • Maintain clinical records as required by law

  • Improve our services and client experience

 

We do not sell or rent your personal or health information.

 

3. How We Protect Your Information

 

We implement appropriate safeguards to protect your data, including:

  • Secure electronic health record (EHR) systems

  • Encryption and password-protected files

  • Limited access to authorized personnel only

  • Secure storage of physical records

 

4. Confidentiality and Its Limits

 

All therapy sessions and records are kept confidential, except in the following situations where disclosure may be required by law or ethical guidelines:

 

  • Risk of harm to yourself or others

  • Suspected abuse or neglect of a child, elder, or vulnerable adult

  • Court orders or legal proceedings

  • Coordination of care with other providers (with your consent)

 

5. Sharing Your Information

 

We may share your information only when necessary and appropriate:

 

  • With your written authorization

  • With insurance companies for billing purposes

  • With other healthcare providers involved in your care (with consent)
    As required by law


6. Your Rights

 

You have the right to:

  • Access and request copies of your records

  • Request corrections to your information

  • Request restrictions on how your information is used or shared

  • Withdraw consent for communication or disclosures (where applicable)

  • File a complaint if you believe your privacy rights have been violated

 

7. Electronic Communication

 

If you choose to communicate via email, text, or telehealth platforms:

  • We will take reasonable steps to protect your information

  • However, electronic communication may carry some risk

  • Your consent indicates acknowledgment of these risks

 

8. Data Retention

 

We retain records for the period required by state law and professional guidelines. After that period, records are securely destroyed.

 

9. Third-Party Services

 

We may use third-party services (e.g., billing platforms, telehealth software). These providers are required to comply with privacy and security standards and safeguard your information.

 

10. Updates to This Policy

 

We may update this Privacy Policy periodically. Updates will be posted on our website and available upon request.

 

11. Contact Information

 

If you have questions or concerns about this Privacy Policy or your information, please contact:

 

[Your Practice Name]  

[Address]  

[Phone Number]  

[Email Address]

 

Acknowledgment

 

By engaging in services with Strength N Strides: Mental Health Services LLC, you acknowledge that you have received and understand this Privacy Policy.

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